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If Nobody in the Meeting Is Nervous, Is the Idea Big Enough?

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Where this shows up in the work

This is the exact argument behind our Bravery Workshop, for teams who already know something needs to change.

Get in contact with the team

There’s a particular moment we love in a creative presentation.

The idea goes up.

Silence.

Someone smiles.

Someone else looks slightly concerned.

The Marketing Manager leans forward.

The Brand Manager starts rereading the slide.

Then:

“Are we actually allowed to do this?”

Now we’re talking.

Not because nervous automatically means good.

Plenty of catastrophically shit ideas can make a room nervous.

But because genuinely interesting ideas often create a little bit of tension.

They’re new.

They’re unexpected.

They require a decision.

They don't immediately fit into the comfortable little box marked:

THINGS WE HAVE ALREADY APPROVED BEFORE.

And that's precisely why they might be worth doing.

The Best Idea Is Usually Concept Three

You know the presentation.

Concept One.

Safe.

Solid.

Does the job.

Everyone nods.

Concept Two.

A little more interesting.

Still comfortable.

Marketing likes it.

Concept Three.

Oh.

That's different.

Someone laughs.

Someone else says:

“Fuck.”

The room wakes up.

Questions start.

Could we actually do that?

Would people talk about it?

What would Legal say?

Has anyone done this before?

This is the idea everyone discusses for the next 25 minutes.

Then:

“I think Concept One is probably safest.”

Of course.

Six months later:

“We really need to find a way to cut through.”

We Want Something That’s Never Been Done Before

Great.

Here's something we've never done before.

“Hmm.”

What's wrong?

“Do you have an example?”

Of what?

“Another brand doing something similar.”

But you asked us for something that hasn't been done before.

“Correct.”

So there isn't an example.

“That's the bit we're struggling with.”

Right.

Marketing has developed a fascinating definition of innovation.

We want something new.

But proven.

Different.

But familiar.

Unexpected.

But immediately comfortable.

Something nobody has done before.

With three case studies showing it works.

We'll see what we can do.

Comfort Is a Terrible Creative KPI

Somewhere along the way, internal comfort became a proxy for quality.

Everyone likes it?

Good.

Nobody has concerns?

Excellent.

Legal barely changed anything?

Fantastic.

CEO understands it immediately?

We're flying.

But customers don't experience your approval process.

They don't know the campaign was unanimously supported by the Executive Leadership Team.

They don't know the Brand Director said:

“This feels really strong.”

They don't know Concept One scored 8.4 on the stakeholder evaluation matrix.

They see the thing.

And either care.

Or don't.

Your internal comfort has absolutely no obligation to translate into their external interest.

Sometimes it does.

Sometimes you've just made something extremely comfortable to ignore.

Nervous About What?

This is the important question.

Because not all nervousness is useful.

“I'm nervous this claim isn't true.”

Good nervous.

Investigate that.

“I'm nervous this could genuinely offend the audience.”

Useful.

Let's look at it.

“I'm nervous this creator has a history of saying insane things on podcasts.”

Quite reasonable.

Maybe Google them.

But then there’s:

“I'm nervous because we've never done anything like this before.”

Interesting.

“I'm nervous because I don't know if management will get it.”

Very interesting.

“I'm nervous because people might have an opinion about it.”

Now we're getting somewhere.

Sometimes nervousness is identifying genuine risk.

Sometimes it's simply your brain noticing:

This isn't familiar.

Those are not the same thing.

Familiar Feels Safe Because We Know How to Approve It

A conventional idea has a huge advantage inside a business.

Everyone knows what to do with it.

TVC?

Seen one.

Creator campaign?

Sure.

Product shot?

Yep.

Customer testimonial?

Lovely.

30% off with a big red circle?

We were born ready.

There are benchmarks.

Templates.

Previous campaigns.

Reference points.

The organisation knows how to process the thing.

A genuinely new idea creates organisational admin.

What category does it sit under?

Who approves it?

What budget does it come from?

Has Legal seen something like this?

Is the creator media or creative?

Do we need Comms?

What happens if people talk about it?

Suddenly the interesting idea isn't just creatively challenging.

It's operationally inconvenient.

And operational inconvenience has killed some very good ideas.

“What If It Doesn’t Work?”

It might not.

Sorry.

Would be lovely if we had better news.

Creative ideas can fail.

Big ideas can fail.

Safe ideas can fail.

Creators can fail.

TVCs can fail.

Campaigns backed by 190 slides of research can fail.

The only creative strategy guaranteed never to fail is:

Do absolutely nothing.

Although sales may have some feedback.

Marketing is making decisions under uncertainty.

That's the job.

The question isn't:

“Can you guarantee this will work?”

It's:

“Do we have enough evidence and conviction to believe this is a risk worth taking?”

Much more useful.

Slightly less comforting.

This Is Where Data Should Make You Braver

One of the weirdest outcomes of the data revolution in marketing is that we sometimes use data to make everything safer.

Average it out.

Benchmark it.

Optimise it.

Remove the outliers.

Follow what worked before.

But data can do something much more interesting.

It can give you permission.

Your last 11 months of social content tells you certain hooks consistently outperform?

Use them in the bigger campaign.

A creator keeps outperforming polished brand content?

Give them a bigger role.

A strange format is holding attention?

Explore it.

Your audience keeps responding to humour?

Maybe stop removing all the jokes.

Data doesn't need to tell you exactly what to make.

It can tell you where you have permission to push harder.

That's far more exciting than using it to produce the statistically safest shade of beige.

The Audience Is Allowed to Surprise You

This is difficult for organisations.

We like knowing.

Knowing makes decks easier.

We know our customer.

We know what they like.

We know how they behave.

We know what works.

Then you put something slightly strange into the world and they love it.

Hang on.

That wasn't in the research.

Or the opposite.

You make the campaign everyone was certain would work.

Nothing.

Turns out customers remain stubbornly human.

They are inconsistent.

Contextual.

Emotional.

Unpredictable.

Sometimes they'll love something you were nervous about.

Sometimes they'll hate the thing you thought was bulletproof.

This isn't an argument against research.

It's an argument for humility.

The Bigger Risk Might Be Nobody Noticing

Risk conversations tend to focus on what could happen if we do the idea.

Someone could complain.

It might not perform.

Management might not like it.

The joke could land badly.

Fine.

Write those down.

Now make another column:

What happens if we don't?

Nobody notices.

Nobody remembers.

The campaign looks exactly like the category.

We spend $400,000 distributing something forgettable.

The brand remains invisible.

The competitor does the interesting thing first.

Our social team loses the will to live.

Also risks.

Strangely absent from many risk assessments.

Because action creates visible risk.

Inaction creates invisible risk.

And invisible risk is incredibly good at getting approved.

The Idea Everyone Likes Might Be the Most Dangerous One

Imagine ten people in a meeting.

The idea goes up.

Everyone says:

“Yeah, nice.”

No questions.

No disagreement.

No excitement.

No one wants to fight for it.

No one wants to kill it.

It's just…

nice.

That should make you nervous too.

Because perhaps everyone agrees because the idea is brilliantly clear and strategically perfect.

Excellent.

Or perhaps everyone agrees because there is absolutely nothing distinctive enough to disagree about.

Consensus is not evidence of greatness.

Sometimes it's evidence that you've sanded the idea down until nobody can find an edge.

Good Ideas Need Someone to Protect Them

Every interesting idea eventually reaches the point where someone has to put their hand up.

Yep.

We'll do it.

Not because the risk has disappeared.

Because somebody has decided the upside is worth it.

That's what approval should be.

Not a process for systematically removing every possible concern until the idea is completely harmless.

A decision.

We understand the risk.

We understand the opportunity.

We believe in the thinking.

Go.

Without that person, brave creative slowly dies by committee.

Nobody murders it.

Everyone just makes one tiny, perfectly reasonable change.

Until Version 16 is extremely sensible.

And absolutely fucking dead.

Courage Is Not Recklessness

Worth repeating.

We're not suggesting you walk into the next meeting, find the idea Legal hates most and immediately put $2 million behind it.

That's not bravery.

That's how you end up on leave.

Creative courage isn't:

Fuck everyone. Ship it.

It's having the judgement to know which risks matter.

And the conviction to accept the ones that don't.

There should be strategy.

Evidence.

Taste.

Experience.

Customer understanding.

Platform understanding.

Data.

Then eventually:

A decision.

Because no amount of research can completely remove uncertainty from doing something new.

At some point, somebody has to say:

“Fuck it. Let's go.”

So, Is Anyone Nervous?

Next time you present the work, pay attention to the room.

Not just:

Do they like it?

Ask:

Did it create a reaction?

Did people lean forward?

Did they laugh?

Did they start discussing it?

Did somebody immediately imagine the customer seeing it?

Did someone say:

“We've never done anything like this before.”

Good.

Now figure out why they're nervous.

If you've found a real problem, fix it.

If you've found unnecessary risk, remove it.

But if the only problem is that the idea feels bigger, newer or less predictable than the things you've done before?

Maybe don't shrink it until the feeling disappears.

Because your customers are surrounded by safe ideas all day.

Safe ads.

Safe captions.

Safe campaigns.

Safe brands saying safe things in roughly the same way.

They are very comfortable.

They are also scrolling straight fucking past them.

So if nobody in the meeting is even slightly nervous?

Maybe you've created a brilliant idea everyone instantly understands.

Or maybe you haven't gone far enough.

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